One of this weekend's posts really struck me, however. It's title: Transcript of Syracuse Crunch owner Howard Dolgon's fan forum. Before last Friday's game against the San Antonio Rampage, the owner of the Crunch sat down with fans to take questions about the team. The Crunch have had a disappointing season and the owner could have just as easily cancelled the fan forum. But instead, he forged ahead.
Here's a good example:
Q: Anaheim doesn’t seem to be doing much for us down here. When we are thinking about renewing our season ticket for next year, why should we think anything is going to be different coming from them?Ouch. That's real brutal honesty. But here's the thing: Dolgon answers in kind. Honest questions deserve honest answers, and I have to give the Crunch owner credit for giving the fans what they ask for. Check out the transcript to see how he answers that one.
As another example, here's his answer to a question of why fan favorite Jon Mirasty was sent down to Elmira of the ECHL:
"I’ll give you the honest answer. I still don’t have the answer. I have never been given an answer as to why and who decided. I was in Aruba for a holiday vacation with my family and I got an e-mail from our beat reporter asking what I thought about Jon being sent down to Elmira. I got on the phone and called Jim Sarosy and said, “What’s going on here?” So the answer to the question is that we never received the reason behind it."What do you think about this kind of fan forum with owners and managers?